“Do as I say, not as I do!” was an expression that I heard frequently when I was growing up. Adults behaved in one way but expected children to behave in another. I was reminded of this recently when I was on the receiving end of a self-proclaimed ‘expert’ in Appreciative Inquiry (who forgot to do the appreciation element). I will confess it was a painful experience…very painful...and afterwards I was crushed. I held it together whilst being questioned though I became defensi